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Patient Retention
Turn every discharge into a lasting patient relationship.
Connect recovery, follow-ups, adherence, ongoing care, and future visits in one continuous patient journey, so patients stay engaged beyond discharge. Prodoc’s retention positioning supports automated follow-ups, adherence, preventive outreach, and long-term engagement.
1
connected patient journey beyond discharge
+20%
follow-up completion
Most hospitals lose the thread the moment a patient leaves the ward.
Issues surface after the patient is already gone.
Without a live way to catch concerns during the stay, the first the hospital hears of a problem is often a review, not a request.
The plan doesn't travel with the patient.
A discharge plan, a home-care schedule, and a follow-up recommendation each exist somewhere, but nothing connects them into one journey the patient actually experiences.
Recovery and continuity depend on memory.
Coordinators chase follow-ups, home visits, and recalls one call at a time, and what isn't remembered doesn't happen.
The relationship resets with every visit.
Without a connected record, the next doctor, the next coordinator, and the next department each start again, instead of picking up where the last one left off.
How it Works
Requests resolved before discharge
92%
Room 412 · extra pillows requested
Owner: Priya N.
Ward B · pain level follow-up
Owner: Anil K.
Discharge estimate clarified
Owner: Meera S.
Modules
Experience Management
The best time to fix a patient's experience is while they're still with you: one closed loop for every in-stay request, from ask to confirmed resolution.
Learn morePost-discharge Care
Know how every patient is recovering after they go home. The discharge plan becomes active check-ins, concern detection, and follow-up tracking.
Learn moreAt-home Care Management
Bring hospital care into the patient's home: coordinated visits, diagnostics, and recovery programmes on one connected journey.
Learn moreCare Continuity Platform
Care should not end when the consultation does. One connected journey from the doctor's plan to every future visit.
Learn moreWhat changes for the hospital
The patient relationship continues beyond discharge, instead of restarting at every handoff.
Follow-up completion
+20%
higher follow-up completion
Patient drop-off
-20%
fewer patients lost after discharge
Care continuity
1
connected journey across follow-up and ongoing care
Home care
1
shared care plan connecting hospital and home
01
Fewer issues become reviews
Problems get caught and fixed while the patient is still admitted, instead of surfacing publicly after discharge.
02
Recovery and home care don't depend on memory
Follow-ups, home visits, and check-ins run on a system that tracks ownership and status, not a coordinator's call list.
03
The patient stays known across visits
Continuity carries forward across departments, specialists, and future visits, instead of resetting every time.
04
Retention becomes visible, not assumed
Teams can see who's recovering normally, who's gone quiet, and who's continuing care within the network, across all four stages, not just one.
Frequently asked questions
No. Each module is independently sellable and works on its own. The thread is strongest when more of the patient's post-visit journey is connected, but you can start with the one that matters most today.
Don't let the relationship end at discharge.
Book a demo and we'll show you how the in-stay experience, recovery, home care, and continuity connect on your data.