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“Prodoc AI & Cloud IVR has made patient communication much smoother, helping our teams respond better and giving patients a more seamless experience.”
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The Intelligence Layer
for Healthcare Operations
The Agentic AI Platform connecting the entire care journey to streamline operations, accelerate revenue, and elevate patient care.
1M+
Monthly engagements
200+
Hospitals
50+
Integrations
DPDPA
Compliant
Trusted by leading healthcare providers
Run the patient journey, not just record it.
Patient journey orchestration built on a unified data spine, predictive workflows, and continuous learning.
Unify
HIS, EMR, LIS, CRM, billing, and communication brought onto one FHIR-native spine, instead of your staff stitching them together by hand.
Act
Workflows move from reactive to predictive, across clinical and non-clinical operations.
Compound
Every interaction adds to the hospital's own data, so the platform keeps getting better at the journey the longer it runs.
One platform for the complete patient journey.
Acquisition, OPD, inpatient care, and follow-up come together in one connected system that works across your existing HIS and hospital systems.
Prodoc · Acquisition & access
Patient enquiry
Hi — I'd like to book a cardiology follow-up for next week.
I can help with that. I found two available slots with Dr. Mehta. Would Tuesday 10:30 AM or Wednesday 2:00 PM work?
Appointment confirmed
Cardiology follow-up
Tue, 10:30 AM · Dr. Mehta · Outpatient
Referral captured · intake complete
Customer stories
Trusted by teams running the journey
Security and compliance.
Prodoc is built with enterprise-grade security and designed for the compliance standards modern healthcare requires.
Works with the systems you already run.
Prodoc connects to the EMR/HIS, communication, and marketing tools already in your stack. No rip-and-replace.
Your Hospital Systems
- HIS / EMR
- LIS / RIS
- Billing / Claims
- CRM / Marketing
Keep your systems. We just connect them.
Patient Journey OS
Unified Connectivity
One secure layer connects everything.
Intelligence Core
Turns scattered data into one patient view.
Agentic AI
- Engagement
- Care coordination
- Operations
- Revenue
- Compliance
AI that acts on what it understands.
Patient Journey Applications
- Acquisition
- OPD
- Inpatient Care
- Follow-up & Continuity
Apps built for every stage of care.
Better Outcomes
- More patients
- Smoother operations
- Higher revenue
- Stronger compliance
A healthier hospital. Happier patients.
A more connected, efficient and human-centred healthcare system
Your Hospital Systems
- HIS / EMR
- LIS / RIS
- Billing / Claims
- CRM / Marketing
Keep your systems. We just connect them.
Patient Journey OS
Unified Connectivity
One secure layer connects everything.
Intelligence Core
Turns scattered data into one patient view.
Agentic AI
- Engagement
- Care coordination
- Operations
- Revenue
- Compliance
AI that acts on what it understands.
Patient Journey Applications
- Acquisition
- OPD
- Inpatient Care
- Follow-up & Continuity
Apps built for every stage of care.
Better Outcomes
- More patients
- Smoother operations
- Higher revenue
- Stronger compliance
A healthier hospital. Happier patients.
A more connected, efficient and human-centred healthcare system
Resources
Featured insights and stories.
Latest thinking from our team, upcoming sessions, and customer outcomes from hospitals using Prodoc.
Frequently asked questions
What you need to know about Prodoc, implementation, integration, and deployment.
What is Prodoc Patient Journey OS?
It's a platform that connects a hospital's clinical, operational, and revenue workflows into one system, from a patient's first enquiry through appointment, consultation, discharge, and long-term follow-up. It runs on top of your existing HIS or EMR rather than replacing it.
How does Prodoc reduce patient drop-offs?
It connects the stages where patients usually fall through (enquiry response, booking, in-stay experience, discharge follow-up, and ongoing care) into one tracked journey with an owner and a status at each step, instead of leaving continuity to memory and manual coordination.
Can Prodoc integrate with our existing EMR?
Yes. Prodoc is FHIR-native and connects to your EMR, HIS, or CRM where the APIs support it. Where deeper integration isn't available yet, your teams can run the workflow from the Prodoc dashboard instead, without waiting for a full HIS transformation.
Is Prodoc suitable for specialty programmes?
Yes. Prodoc's modules are used across multi-specialty hospitals and focused care networks, and can be configured around a specific programme's workflows rather than a one-size-fits-all setup.
What security and compliance standards does Prodoc support?
Prodoc is built for DPDP compliance in healthcare ecosystems, with ISO 27001, HIPAA, HL7 FHIR, ABDM, and CERT-In alignment.
See Prodoc in action.
See how Prodoc connects enquiry, consultation, discharge, and follow-up into one journey your teams can actually run.