Personalised recovery journeys
Engagement follows the patient's discharge context and condition, not a generic reminder template.
New: India's DPDP Act requires all healthcare providers to be compliant by May 2027. See how Prodoc helps.
Post-discharge Care
Stay connected to every patient’s recovery after discharge.
Turn the doctor-approved care plan into timely check-ins, medication support, concern detection, and follow-up tracking until recovery is complete.
30%
reduction in 30-day readmissions
45%
follow-up completion rate
50%
fewer unescalated concerns
Discharge is where the hospital's visibility usually ends.
The plan goes home with the patient.
What needs to happen next sits in the discharge summary, but no one watches whether each step is completed.
Check-ins are manual and inconsistent.
Calls happen when a coordinator has time, not when the patient's recovery timeline actually needs attention.
Concerns surface late.
Medication confusion and warning signs are often missed or routed late, sometimes showing up only at casualty.
Follow-ups quietly stay open.
Investigations, appointments, and reviews can remain incomplete without a closed-loop owner and status.
How it Works
Prodoc · Post-discharge Care
Recovery plan · Knee arthroscopy
Built from doctor-approved discharge summary · Ananya Desai
Medication adherenceDaily
Metoprolol 25mg · morning dose
Wound checkDay 3
Photo upload via WhatsApp
Cardiology follow-upDay 7
Dr. Mehra · in-person review
PhysiotherapyDay 5
Knee mobility exercises · 15 min
From discharged with instructions to knowing what happened after discharge.
Medication support
Reinforce approved prescriptions, collect questions, and route anything requiring clinical judgement to the care team.
Dynamic multichannel check-ins
Ask the right questions at the right time over WhatsApp, AI Voice, and SMS.
Concern detection and escalation
Convert patient-reported warning signs into structured case summaries, owners, and escalation paths.
Follow-up coordination
Track investigations, appointments, referrals, and post-discharge actions through to completion.
Closed-loop task management
Every open action has an owner, a status, and a closure trail.
From discharge instructions to a visible recovery journey.
Follow-up Completion
+25%
higher follow-up completion
Escalation Time
-30%
faster identification and routing of patient concerns
Recovery Journey
1
connected journey from discharge to closure
Concern Tracking
100%
of captured concerns assigned and tracked
01
Who is recovering normally
Progress against the recovery plan stays visible, not assumed.
02
Who has gone quiet
Non-responsive patients are identified quickly for follow-up action.
03
Which concerns need action
Reported issues are routed into operational or clinical queues before they become readmissions.
Frequently asked questions
No. It runs as a layer on top of the systems you already use, reading the discharge plan and returning approved updates where APIs support it.
Don't lose sight of the patient the moment they leave.
Stay with every patient through recovery, and know when someone on your team needs to act.