One connected care journey
Keep the approved plan connected across specialists, departments, locations, and future visits.
New: India's DPDP Act requires all healthcare providers to be compliant by May 2027. See how Prodoc helps.
Care Continuity Platform
Keep every patient connected beyond the consultation.
Turn the doctor-approved plan into follow-ups, investigations, education, check-ins, and next steps, all tracked as one continuous care journey.
45%
follow-up completion rate
40%
reduction in patient drop-off
60%
continuing care within network
The doctor knows what should happen next. The challenge is making sure it does.
The plan stays behind.
Next steps may exist in notes, but they don't actively travel with the patient's journey.
Follow-up depends on memory.
Coordinators manually chase recalls, reports, and appointments across spreadsheets and calls.
Every handoff loses context.
Departments and specialists often reconstruct prior history at each transition.
Patients fall out between steps.
Missed investigations or unanswered questions break continuity before the next encounter.
How it Works
Prodoc · Care Continuity Platform
Doctor-approved care plan
Cardiology consultComplete
MRI investigationComplete
PhysiotherapyActive
Primary care follow-upPlanned
Better continuity for patients. Better visibility for care teams.
Coordinator-led activation
AI can prepare the journey, but coordinators review and activate before patient engagement begins.
Multichannel patient engagement
Engage over WhatsApp, AI Voice, and SMS, in the patient's preferred language and format.
Care-plan-based check-ins
Communication follows actual plan requirements instead of fixed reminder templates.
Closed-loop follow-ups and escalation
Investigations, referrals, and concerns remain open only until completed or appropriately escalated.
Clinician-controlled care
AI supports communication and routing while diagnosis and treatment decisions remain with clinicians.
Connected care beyond every consultation
Follow-up Completion
+25%
higher follow-up completion
Action Closure
-30%
fewer overdue care-plan actions
Care Journey
1
connected journey across every next step
Visibility
Real-time
status of follow-ups, tasks, and escalations
01
Higher follow-up completion
More patients complete doctor-recommended follow-ups.
02
Improved retention
More patients continue care within the hospital network.
03
Operational visibility
Teams can see open, overdue, escalated, and completed actions in one place.
Frequently asked questions
No. It works on top of the systems you already use, keeping the approved care plan connected across specialists, departments, and future visits.
Do not let the care plan end at the hospital door.
Keep every patient connected to what needs to happen next, with one continuity operating layer.