New: India's DPDP Act requires all healthcare providers to be compliant by May 2027. See how Prodoc helps.
Voice AI
Every patient call should end with the next step done.
Hold natural patient conversations, understand intent, and complete actions like appointment booking, reminders, and query resolution in the same interaction.
Voice AI·
ActiveAnanya Sharma
Follow-up scheduling · हिन्दी
Every conversation, from intent to action.
Most voice systems stop at transcription. This one understands what the patient needs and acts on it, so the conversation connects to the next step, not just a written record of what was said.
Listen.
Captures the conversation as it happens.
Understand.
Reads intent, context, and the next best action.
Speak.
Responds in the patient's preferred language.
Act.
Books the appointment, updates the system, closes the loop.
Built for real conversations
Human-like conversation.
Natural, turn-based dialogue with lifelike speech, not a stilted IVR menu.
Live transcription.
Understands the conversation as it's happening, not after the call ends.
Handles interruptions.
If a caller speaks mid-response, it stops and adapts, the way a person would.
Grounded in the record.
Answers stay anchored to the patient's record, with a clear path to a human when something falls outside what it can resolve on its own.
Pre-configured agents, adapted to how your hospital runs.
Appointments & outreach
- Identify patients
- Book appointments
- Reduce no-shows
Support & follow-ups
- Answer questions
- Send reminders
- Support adherence to care plans
Referral management
- Engage referrers
- Track conversions
- Automate outreach
Built for hospital-scale conversations
24/7
Availability
40%
Reduction in call center workload
10+
Indian languages
Sub-second
Response time
See Patient Journey OS on your floor.
Tell us about your hospital, and a Prodoc specialist will walk you through the modules, integration fit, and a rollout timeline built around the systems you already run.
Get a personalized walkthrough
Hear Voice AI handle a real patient call.
Book a walkthrough with a call from your own patient scenarios, in the languages your patients actually speak.