Platform
Two agents, one console, one immutable ledger.
The Prodoc Compliance Platform separates the patient-facing dialogue from the system-level execution, giving your DPO oversight, your IT team control, and your regulator an audit trail.
Architecture
The two-agent architecture, explained.
Front office · Interaction
Consent Agent
Dialogue liaison · reports to DPO
- •Multilingual dialogue across 22 Indian languages.
- •Captures itemised consent with purpose metadata.
- •Routes rights and correction requests to fulfilment.
- •Runs identity checks via DigiLocker & govt ID.
Reports to
Data Protection Officer (DPO)
Legal supervisor of the consent lifecycle.
System governance · Execution
Governance Agent
Execution engine · reports to IT/Security
- •Autonomous erasure across primary and backup systems.
- •Cascades erasure to labs, insurers and cloud vendors.
- •Enforces RBAC and retention policies at query time.
- •Real-time log anomaly detection & breach triage.
Reports to
Hospital IT & Security Team
Technical supervisor of execution.
1 · Identity verified
DigiLocker · Govt ID · OTP
[ VERIFIED_HANDSHAKE ] → [ ERASE ] → [ AUDIT ]
Signed instruction packet · immutable log entry
2 · Action triggered
Policy-driven · logged
Restricted
Clinical Data
EMR, PACS, lab systems · Agent B only, with policy.
Immutable
Audit Logs
Append-only, chained · min. 1-year retention.
Shared
Meta Layer
Consent IDs, purposes, expiries · both agents.
Modules
Six modules. Every DPDPA obligation covered.
DPO command centre
LiveTotal patients
48,291
Active consents
12,847
↗ 3.2%
Open grievances
14
Compliance
92%
↗ 2.1%
Consent by channel · last 7 days
Live activity
Consent captured
Treatment · Hindi · WhatsApp
Grievance opened
Sec 13 · Ward B · SLA 28h
Rights request
Access · Sec 11 · Assigned to DPO
Erasure queued
Lab sync · Oncology · Agent B
Rollout roadmap
A structured, six-phase journey to regulatory readiness.
Most hospitals reach board-defensible compliance in 10 to 14 weeks. Prodoc provides the platform, plus the playbook for each phase.
Governance
Establish governance
Appoint DPO & task force · define scope and budget · set orchestration goals.
Weeks 1–2
Mapping
Document workflows
Map EMR and billing flows · catalog retention rules · identify blind spots.
Weeks 2–4
Core platform · Prodoc
Deploy the Compliance Hub
Implement the platform · integrate with EMR and patient app · automate consent logic.
Weeks 4–8
Automation
Automate patient workflows
Self-service portal · auto identity verification · handle rights at scale.
Weeks 6–10
Controls
Extend controls
Enforce RBAC and MFA · automate retention and purge · monitor vendor risk.
Weeks 8–12
Steady state
Monitor continuously
72-hour breach response · immutable logging · AI-driven audits.
Week 12 →
Fits your stack
FHIR-native. India-hosted. Vendor-neutral.
Prodoc connects to whatever EMR, HIS or CRM you're on today. Data stays in India; audit logs stay yours.
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EMR / HIS
Read + erase primary records with source-of-truth attribution.
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Cloud & backups
Cascade erasure to object stores, warm backups and snapshots.
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Labs & radiology
Processor contracts monitored; erasure confirmations tracked.
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Insurance & TPA
Consent scoped per claim purpose · billing separated from marketing.
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Contact centre
IVR + voice agent flows for consent capture in Indian languages.
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SIEM & IAM
Immutable log stream · RBAC enforcement via existing identity provider.
7 months to May 2027. Start now.
See the DPO console, walk through the two-agent architecture, and get a scoped rollout plan for your hospital in 30 minutes.