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Frequently Asked Questions
General inquiries
What is Prodoc and what does it do?
What are the benefits of using a conversational AI platform?
How does Prodoc integrate with my existing systems?
Who can benefit from Prodoc AI?
Is Prodoc AI customizable?
Does Prodoc AI support multilingual communication?
Can Prodoc AI handle appointment scheduling?
How does Prodoc AI improve patient retention?
What industries does Prodoc AI serve?
How do I get started with Prodoc AI?
Technical Inquiries: Integration Capabilities
What systems can Prodoc AI integrate with?
How does Prodoc AI ensure smooth integration with existing systems?
Can Prodoc AI integrate with multiple platforms simultaneously?
Does Prodoc AI support integration with proprietary systems?
How does Prodoc AI manage data syncing across integrations?
What are the benefits of integrating Prodoc AI with Meta and Google?
Can Prodoc AI integrate with multiple IVR systems?
How does Prodoc AI handle updates to integrated systems?
What technical support is available for integration?
How long does it take to integrate Prodoc AI with existing systems?
Security and privacy inquiries
How does Prodoc AI protect my customer data?
Who has access to the data collected by Prodoc AI?
What happens to my data if I cancel my Prodoc AI subscription?
Is Prodoc AI compliant with industry regulations like HIPAA or PCI DSS?
How does Prodoc AI ensure data security in transit and at rest?
Does Prodoc AI provide an audit trail for data access?
How does Prodoc AI handle data breaches or security incidents?
Does Prodoc AI support data localization?
How often does Prodoc AI conduct security audits?
Can Prodoc AI integrate with my organization's security infrastructure?
Specific feature inquiries
How does Prodoc AI's Q&A feature work?
What is the Lead Nurturing feature?
How does the Multi-Agent Automation feature work?
Can Prodoc AI handle multilingual interactions?
How does Prodoc AI manage referrals?
Does Prodoc AI support appointment scheduling?
What analytics and insights does Prodoc AI provide?
Can Prodoc AI support 24/7 patient interactions?
How does Prodoc AI enhance patient communication?
How does Prodoc AI handle multi-channel communication?
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